World-class support for your critical IT infrastructure
If you have complex IT hosting, storage or networking which requires monitoring and support – we can help.
Our Service Desk team provide industry-leading management of our data centre. We can offer the same level of remote support for your critical systems and infrastructure too.
Outsourced Service Desk
We deliver first line support for IT infrastructure, such as your own hosting environment or data centre.
As well as incident reporting and resolution, we can also provide a ticket handling service or adopt your existing management systems.
Our highly-skilled & experienced team ensure that any incidents will result in minimal disruption to your organisation.
Incident handling & escalation
Should your critical infrastructure be impacted by a fault or incident, our team can provide immediate support to resolve the issue.
We offer flexible services including 24/7 cover, out-of-hours support or extra capacity to deal with peaks in demand.
Our expert team will work with your on-premise IT team to deliver a tailored solution that provides critical support exactly when you need it most.
Outside of your IT team’s operating hours, we can provide support services to ensure your IT is continuously monitored, enabling problems to be identified and resolutions sought, all out of hours.
Working with your existing IT team, we can provide complete assurance that the health and dependability of your critical IT is maintained and always delivering business-as-usual.