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Case Study

One of Region’s Largest IT Providers Adds Value and Protection with MIGSOLV

When Mayday needed colocation to enhance their offer to customers, they turned to MIGSOLV

Overview

In 2016, integrated office systems specialists Mayday wished to offer their clients ultra-secure colocation. They selected MIGSOLV for first-class protection and the flexibility to expand and adapt as their client list has grown.

By choosing MIGSOLV, Mayday have benefitted from:

  • Colocation services in MIGSOLV’s ultra-secure facility
  • Disaster recovery, avoiding data loss or business interruption
  • Flexible rack space and connectivity, which has evolved with their needs
  • Seamless and limitless scalability as their business expands
  • Ability to resell and upsell MIGSOLV services to their own clients
“We chose MIGSOLV’s data centre because its exceptionally secure and backed by first-class customer service.”
Mayday logo
Support man smiling

Mayday

Established over 40 years ago, Mayday provides an extensive range of technology services for organisations from small family-run businesses to multinationals. They focus on providing IT support, maintenance, training, network design and project management. Mayday is also East Anglia’s largest independent supplier of managed print solutions and recognised as one of the region’s Future 50 businesses, with ambitious expansions plans following a recent management buyout.

The Challenge

As an IT provider, Mayday was keen to provide their clients with a highly resilient colocation and disaster recovery solution for their IT and data. They wanted a highly cost-effective solution which they could use to attract customers and create a further revenue stream. Above all, the service needed to provide a high level of protection and flexibility, including subsequently migrating their Direct Internet Access to a dedicated provider of their choice.

The Solution

Initially, we helped Mayday establish a server in our dedicated client test room with which they could assess the protection and service MIGSOLV deliver. Thoroughly impressed, they expanded into dedicated rack space in our data hall and migrated across theirs and their client’s servers.

Our data centre offers Mayday multi-layered security, including 24/7 security guards, iris recognition, N+1 protection of all services, climate control and an Uninterrupted Power Supply with 8 days self-generated power.

Of particular value to Mayday and their clients is our Service Desk team. Our ‘Smart Hands’ service ensures highly-skilled staff are on site 24/7 to monitor equipment and make changes on the client’s behalf.

We’ve been able to seamlessly facilitate Maydays migration to a third-party Direct Internet Access provider of their choice, which has increased connectivity through our carrier-neutral and dedicated links to major peering points.

As Mayday has continually grown, we’ve seamlessly scaled the space and service their clients receive, providing an ultra-reliable and future-proof solution.

Results

“We wanted to offer clients a superb solution that would help us stand out. We chose MIGSOLV’s data centre because its exceptionally secure and backed by first-class customer service. We were impressed from day one and it’s been easy to expand our use in the knowledge our customers are really well looked after. It strengthens our offering and helps us focus on growth.”Karen Aldred, Managing Director, Mayday