Data centre security

Protecting your business

Benefit from one of the world’s most-secure facilities

We have added multiple layers of security to our Gatehouse data centre to ensure your data is always protected. It’s the lifeblood of your business, and it’s our responsibility to keep it safe.

Our security is validated by externally-audited standards, including ISO 27001 and endorsement by the National Counter Terrorism Security Office.

And, if your business handles online transactions, you can be confident The Gatehouse is accredited to the Payment Card Industry Data Security Standard (PCI DSS) – a legal requirement for storing, processing and transmitting credit card data.

If you’d like to see how The Gatehouse can protect your business, contact us and we’ll be happy to help.

Business assurance

The security of your data is critical to your business. We understand that.

At The Gatehouse, we’ve not only installed many features to protect your data but put robust security processes in place too.

The processes your business can take comfort from include:

  • 24-hour, fully controlled site access via The Gatehouse Security Centre
  • A rigorous permit to work system designed to ensure your data is never compromised
  • Risk assessments and method statements to manage and understand the potential impact of any work
  • Goods handling processes to ensure the site is never compromised
  • Managed vehicle access to the site

These processes are designed to afford you the best protection and security whilst being easy to comply with, making access for your business a priority.

If you’d like to know more about how MIGSOLV’s security processes protect your business, contact us and we’ll be delighted to help.

Security features

Norwich as an ideal location for a data centre. In contrast to London and most other cities, it’s not in a flood plain and not at risk from terrorism.

But location alone is not enough. To ensure maximum protection for your data, we’ve incorporated a range of rigorous security measures at The Gatehouse, including:

  • CCTV coverage of every square inch of our site, with over 90 days of stored footage
  • Microwave intruder detection inside a 3m high perimeter fence topped with razor wire
  • Two separate buildings separated by a bomb blast mound
  • State-of-the-art fire detection, monitoring & protection systems
  • Access to data halls controlled by proximity cards and biometric iris recognition
  • Access to your racks controlled by proximity cards, ensuring only your authorised staff can get to your data
  • Air conditioning and electrical systems maintained from dedicated corridors, removing any need for maintenance engineers to enter the data hall
  • Telecom Interchange Rooms (TIRs) accessed from separate entrances, meaning engineers have no need to enter the data hall

Our full data centre specification has more detail.


Security accreditations

You can benefit from the high security levels of The Gatehouse in the comfort that they have been independently verified. Our accreditations include:

  • ISO27001:2015 – our Information Security Management System is important because it assures you that security at The Gatehouse has been independently audited and appraised. Our ISO27001 Information Security Management System covers our entire operation (it’s always worth asking providers about the scope their systems cover).
  • PCI DSS – the Payment Card Industry Data Security Standard is a legal requirement for “all entities involved in payment card processing – including merchants, processors, financial institutions and service providers as well as all other entities that store, process or transmit cardholder data and/or sensitive authentication data.” The Gatehouse is PCI DSS registered, giving you comfort that, if your business transacts with credit cards, your equipment is housed in a compliant facility.
  • NaCTSO – we regularly invite The National Counter Terrorism Security Office in to review the security at The Gatehouse. Its latest reports says “It is evident that MIGSOLV is a business that considers security as one of its main priorities and the author would like to congratulate MIGSOLV for having comprehensive plans and procedures in place.” You can be assured that we take the security of your data very seriously indeed.

What our clients say

MIGSOLV has supported our business at lower cost and with better support than our old provider. Flexible pricing, bandwidth and strong environmental credentials mean we get lower bills each month. Support and services have been excellent. A highly recommended partner.

Trescray Services LLP

It is without hesitation that I can say all our hosted, DR/BCP projects, which have a need for colocation, will be placed with MIGSOLV – as it is one facet of project delivery that we can be assured will not cause project or budgetary overrun.


MIGSOLV’s data centre has not only provided us with excellent facilities … but working in partnership has allowed us to win large new business opportunities. The data centre is a high quality build and MIGSOLV’s ethic of providing excellence in service is very welcome.

Computer Service Centre